Alternative real estate operating model design & technology blueprint
An operationally resilient private markets operating model
This Australian based alternative real estate investment manager (A$8B) had grown quickly across multiple strategic dimensions (FUM, people, clients, transactions), and following a successful market listing determined that the time was right to initiate an Operating Model review.
THE CHALLENGE
Critical to the client’s strategic delivery was ensuring the next phase of growth was going to be scalable, and sustainable and underpinned by operational resilience.
THE PROJECT
1886 were engaged to assess the viability of existing loan administration services and proposed technology to facilitate ongoing expansion.
Connected to these was the need to consider how to right size the internal model to better support and align to both the operational and sourcing accountabilities and the data and technology strategic transformation.
1886 APPROACH
1886 was able to apply our operating model experience and knowledge of Private Markets technology and loan administrator nuances to design a target blueprint for operating model success. This involved:
CONDUCTING STAKEHOLDER INTERVIEWS AIMED TO GAIN BETTER INSIGHTS INTO HOW THE ORGANISATION MANAGED BOTH SIGNIFICANT GROWTH, AND AREAS OF STRESS
ASSESSING SERVICE PROVIDER CAPABILITY AND OUTLINING AREAS FOR IMPROVEMENT
UNDERSTANDING OF THE STRATEGIC INTENT AND ASSESSING THE ORGANISATION'S CAPABILITIES (PEOPLE, PROCESS AND SYSTEMS) TO DELIVER ON THIS STRATEGY (END TO END)
RECOMMENDING CHANGES TO THE CLIENTS OPERATING MODEL TO SUPPORT FORECASTED GROWTH INCLUDING THE FUNCTIONS THAT NEEDED TO BE UPLIFTED AND ESTABLISHED
PRESENTING TO THE BOARD OUR FINDINGS AND RECOMMENDATIONS
OUTCOMES
An agreed business blueprint and plan to build towards efficient margin growth and sustainable scale, with stronger foundations for operational risk management.
Examples include automation of disparate manual processes, contemporary data management and governance.
